Privacy Policy

Privacy Policy

FAQ Contact Us About Us Articles & Resources Store Policies Gallery

Forklift Tire Co. respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you.

Information We Collect

We collect information when you place an order, create an account, submit a contact form, respond to a survey or email, or use another feature on our website.

  • Contact information such as your name, email address, mailing address, and phone number.
  • Order information including billing, shipping, and payment details needed to process transactions.
  • Information about gift recipients when needed to fulfill a gift purchase. We do not use gift recipient information for marketing.
  • Information collected through cookies to improve your experience on our website.

You may also visit our site anonymously.

How We Use Your Information

We use the information we collect to:

  • Process transactions and fulfill orders.
  • Respond to customer service and product inquiries.
  • Personalize your experience and display relevant products.
  • Administer promotions, surveys, or other site features.
  • Send promotional emails if you have opted in to receive them.

If you do not opt in to marketing emails, you will not receive them. Account holders can manage their email preferences in the My Account section.

How We Protect Your Information

We use security measures designed to protect your personal information. Access is limited to authorized personnel who are required to keep it confidential. When you place an order or access sensitive information, we use a secure server with Secure Socket Layer (SSL) encryption.

Cookies

Cookies are small files transferred to your device through your browser. They help recognize your browser and remember your preferences. We use cookies to:

  • Remember items in your shopping cart.
  • Understand site activity and customer preferences.
  • Compile traffic and interaction data to improve the website.

We may work with third-party service providers that help us understand website traffic. Those providers may use information collected on our behalf only to help us operate and improve our business. You can change your browser settings to alert you about cookies or disable them. Some site features may not work properly with cookies disabled.

When We Share Information

We do not sell, trade, or transfer your personally identifiable information to outside parties except as described in this policy. We may share information with:

  • Website hosting partners and service providers that help us operate the website and fulfill orders. These parties must agree to keep the information confidential.
  • Law enforcement or regulatory authorities when required to comply with the law, enforce site policies, or protect rights, property, or safety.

We may provide non-personally identifiable visitor information to other parties for marketing, advertising, or analytical purposes.

Your Privacy Choices

You can update your email subscription preferences in the My Account section of the website. Due to email production schedules, you may still receive messages already in production. You can also remove shipping addresses, billing addresses, and payment information from My Account. We may retain information related to completed transactions to service those orders and maintain records.

Third-Party Links

Our website may include links to third-party websites. Those websites have their own privacy policies, and we are not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and apply only to information collected after the effective date.

Last updated: May 3, 2026

Privacy Questions

If you have questions or concerns about this Privacy Policy, contact us at sales@forklifttire.com or call 1 (866) 313-2180.

Online Policy Only

This Privacy Policy applies only to information collected through this website, not to information collected offline.

Terms and Conditions

Please review our Terms and Conditions for additional disclaimers, limitations of liability, and other terms that apply to use of this website.

Your Consent

By using this website, you consent to this Privacy Policy.

SMS/Text Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and data are not shared, sold, or transferred to any third party.

We do not transfer, share, disclose, or provide SMS registration consumer data or phone numbers to any external organizations under any circumstances, even with user consent, except as strictly required for security or legal compliance.

Information sharing is limited to service providers that directly support our business operations. Access to mobile data is limited to authorized personnel and protected by administrative, technical, and physical controls to prevent unauthorized access or sharing.

You may opt out of SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message.

SMS/Text Messaging Terms and Conditions

By texting Forklift Tire Company Inc at 1 (310) 341-4694, you agree to receive customer service and informational text messages related to forklift tire assistance, including fitment verification, product recommendations, and order support.

Message frequency varies based on your inquiry. Message and data rates may apply. Contact your wireless provider for details about your text plan.

You can cancel SMS service at any time by texting STOP to the number from which you received messages. After you send STOP, we will confirm your unsubscription. You will no longer receive SMS messages from us. To rejoin, simply text us again.

For help with the messaging program, reply HELP to any message, or contact us directly at sales@forklifttire.com or call us Toll-Free 1 (866) 313-2180.

Carriers are not liable for delayed or undelivered messages.

SMS Program Contact Information

If you have any questions about our SMS program, your opt-in status, message frequency, or how to opt out, contact Forklift Tire Company Inc: