Frequently Asked Questions (FAQ)
Who uses this website?
We serve all industries that require forklifts to handle materials and manlifts (scissor-lifts) to handle people within the United States. We have proven useful for all types of companies and organizations to effectively order industrial tire products to support continuing operations when you need it done.
How do I use this website effectively to save the most money?
You instantly save by ordering for your complete forklifts or by adding at least 4 of the same item to your cart.
Do your air tires come with a tube and a flap?
If they are tube-type, yes they do.
What are my solid tire choices?
For solid tires, we have a best value option, a premium OEM-grade option, and we have U.S. facilities that manufacture polyurethane and rubber tires and wheels
Solid tires look like they need special equipment. Where are my options for installation?
Solid tires require an industrial press to install them onto wheels.
We currently have mobile industrial tire installation available out of:
Los Angeles, CA
Please contact us for a quote.
Do you sell solid tires & wheels already assembled?
For an easier option, we also have tire & wheel assemblies which are tires already mounted on wheels delivered to you!
What is your warranty & return policy?
All items are covered under manufacturer warranty on a pro-rated basis.
All new and unused items can be subject to a Restocking Fee and the Return Freight for the delivery.
See more on our return policy.
What is the freight cost & when can I expect my order?
All items in our webstore currently include FREE U.S.A. Ground Shipping
to commercial addresses inside the Contiguous United States (Lower 48)
We'll deliver to Alaska and Hawaii at a a fair rate...simply drop us a line to inquire.
We ship via Fedex, UPS, or LTL Freight depending on the size of your order.
Allow up to 48 hours for most orders to be processed and packaged to begin transit to the destination.
Most orders will arrive within 2-5 business days.
How do I pay?
You can pay instantly using Visa, Mastercard, Discover, American Express, or Paypal online using our secure website right here. You can also call us during regular business hours toll-free at 1 (866) 313-2180 or leave a message and we will get right back to you! If your purchasing requires payment terms, please Click Here to download the credit application for payment terms and submit by email or sending via Fax to (516) 762 2180